Effective Date: 21-Oct-2023

Cyber Hero (“us,” “we,” or “our”) operates the https://cyber-hero.ca/ website (hereinafter referred to as the “Service”).

Service: The service is the https://cyber-hero.ca/ website operated by Cyber Hero.

Personal Data:

Personal Data means data about a living individual who can be identified from those data (or from those and other information either in our possession or likely to come into our possession).

Usage Data:

Usage Data is data collected automatically either generated by the use of the Service or from the Service infrastructure itself (for example, the duration of a page visit).

Cookies:

Cookies are small files stored on your device (computer or mobile device).

Data Controller:

Data Controller means the natural or legal person who (either alone or jointly or in common with other persons) determines the purposes for which and the manner in which any personal information are, or are to be, processed.

For the purpose of this Privacy Policy, we are a Data Controller of your Personal Data.

Data Processors (or Service Providers):

Cookies

Data Processor (or Service Provider) means any natural or legal person who processes the data on behalf of the Data Controller.

We may use the services of various Service Providers in order to process your data more effectively.

Data Subject (or User):

The Data Subject is any living individual who is using our Service and is the subject of Personal Data.

Information Collection and Use

We collect several different types of information for various purposes to provide and improve our Service to you.

Types of Data Collected

Personal Data:

While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you (“Personal Data”). Personally identifiable information may include, but is not limited to:

– Email address
– First name and last name
– Phone number
– Address, State, Province, ZIP/Postal code, City
– Cookies and Usage Data

We may use your Personal Data to contact you with newsletters, marketing or promotional materials, and other information that may be of interest to you. You may opt out of receiving any, or all, of these communications from us by following the unsubscribe link or instructions provided in any email we send or by contacting us.

Privacy Policy for Cyber Hero:

• Session Cookies: These are essential for operating our Service.
• Preference Cookies: These remember your preferences and settings.
• Security Cookies: These are used for security purposes.

Use of Data:

Cyber Hero collects and uses your data for various purposes, including but not limited to:

• Providing and maintaining our Service.
• Notifying you about changes to our Service.
• Allowing you to engage in interactive features.
• Providing customer support.
• Analyzing data to improve our Service.
• Monitoring Service usage.
• Detecting and addressing technical issues
• Sending news, special offers, and information about our products and services unless you opt-out.

Legal Basis for Processing Personal Data:

If you are from the European Economic Area (EEA), Cyber Hero’s legal basis for collecting and using personal information depends on the specific context:

• We process your Personal Data to perform a contract with you.
• You have given us permission to do so.
• The processing is in our legitimate interests and not overridden by your rights.
• To comply with the law.

Transfer of Data:

Your information may be transferred to and stored on servers located outside of your jurisdiction, including the United States. By using our Service and submitting your information, you consent to this transfer. We take reasonable steps to ensure the security and privacy of your data during this transfer.

Disclosure of Data:

Cyber Hero may disclose your Personal Data in the following circumstances:

• To comply with a legal obligation.
• To protect and defend our rights and property.
• To prevent or investigate possible wrongdoing.
• To protect the safety of users or the public.
• To protect against legal liability.

Security of Data:

The security of your data is of utmost importance to us. While we employ industry-standard security measures to protect your Personal Data, we cannot guarantee absolute security due to the inherent risks associated with the internet.

Your Data Protection Rights:

If you are a resident of the European Economic Area (EEA), you have certain data protection rights, including:

• The right to access, update, or delete your information.
• The right to have inaccurate information rectified.
• The right to object to our processing of your Personal Data.
• The right to request the restriction of processing.
• The right to data portability.
• The right to withdraw consent when applicable.

Please note that we may need to verify your identity before fulfilling these requests. If you have concerns, you can contact your local data protection authority in the EEA.

Service Providers:

We may engage third-party Service Providers to help us deliver and improve our Service. These providers will only access your Personal Data for authorized purposes and are bound by confidentiality agreements.

Analytics:

We use Google Analytics, a third-party Service Provider, to monitor and analyze the use of our Service. You can opt-out of Google Analytics data collection by installing the Google Analytics opt-out browser add-on.

For more details on Google’s privacy practices, please visit [Google Privacy & Terms](https://policies.google.com/privacy?hl=en).

Links to Other Sites:

Our Service may contain links to third-party websites. We recommend reviewing the Privacy Policies of these sites, as we have no control over their content, policies, or practices.

Children’s Privacy:

Cyber Hero does not collect or knowingly process personal information from individuals under the age of 18. If you believe your child has provided us with Personal Data without your consent, please contact us, and we will take appropriate steps to remove it.

Changes to This Privacy Policy:

We may update our Privacy Policy from time to time. We will notify you of changes via email or a prominent notice on our Service. It is advisable to periodically review this Privacy Policy for updates. Changes are effective when posted on this page.